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FuelWize Privacy Policy

Effective Date: 27 May 2026

Welcome to FuelWize. Your privacy is important to us. This Privacy Policy explains how FuelWize collects, uses, stores, and protects your information when you use the FuelWize mobile application and related services.

1. Information We Collect

Account Information: Name, company name, email address, phone number, login credentials.

Fleet & Fuel Data: Vehicle information, fuel usage records, diesel consumption data, kilometre readings, driver information, fuel transaction records, performance reports.

Device Information: Device type, operating system, app version, IP address, crash reports and diagnostics.

Optional Information: GPS/location information, photos, uploaded documents, camera uploads, fuel slips, invoices, and vehicle photos.

2. How We Use Your Information

FuelWize uses collected information to provide fuel monitoring services, generate reports, improve fleet efficiency, detect abnormal fuel usage, support account management, improve app performance and security, provide customer support, and communicate important service updates.

3. Data Storage & Security

Your information may be stored securely using cloud-based services and databases. We implement reasonable measures to protect your data, but no electronic storage or internet transmission method is completely secure.

4. Sharing of Information

FuelWize does not sell personal or company information. Information may be shared with trusted service providers, when required by law, or to protect the rights, safety, and security of FuelWize and its users.

5. User Access & Control

Users may request access, corrections, account deletion, or removal of stored information where legally permitted.

6. Data Retention

FuelWize retains information only for as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements.

7. Children’s Privacy

FuelWize is not intended for use by individuals under the age of 18 and does not knowingly collect information from children.

8. Permissions Used by the App

FuelWize may request internet access, camera access, file/photo storage access, and location access where needed for app functionality.

9. Third-Party Services

FuelWize may use trusted third-party services for cloud hosting, authentication, analytics, notifications, and database management.

10. Contact Information

FuelWize Support: fuelwize@transport-it.co.za

11. Consent

By using FuelWize, you agree to the collection and use of information in accordance with this Privacy Policy.

FuelWize Terms & Conditions

Effective Date: 27 May 2026

These Terms and Conditions govern the use of the FuelWize mobile application, website, and related services provided by FuelWize.

1. Acceptance of Terms

By creating an account or using FuelWize, you confirm that you are authorized to use the Services, are at least 18 years old, and accept these Terms in full.

2. Description of Services

FuelWize provides fuel consumption monitoring, diesel usage tracking, fleet performance reporting, vehicle management tools, fuel efficiency calculations, and data analysis tools.

3. User Accounts

Users are responsible for maintaining login credentials, ensuring information is accurate, and preventing unauthorized access.

4. Subscription & Payment Terms

Certain FuelWize features may require paid subscriptions. Users agree to pay applicable fees. Subscriptions may renew automatically unless cancelled.

5. Acceptable Use

Users may not use FuelWize illegally, attempt unauthorized access, upload harmful software, interfere with app performance, share accounts without permission, or falsify fleet data.

6. Data Accuracy

FuelWize provides tools to assist with fuel monitoring, but users remain responsible for verifying data and reports.

7. Intellectual Property

All content, branding, software, logos, graphics, and systems related to FuelWize remain the property of FuelWize unless otherwise stated.

8. Data Storage & Security

FuelWize uses reasonable security measures, but no system is completely secure.

9. Service Availability

FuelWize aims to provide reliable services but does not guarantee uninterrupted availability.

10. Limitation of Liability

FuelWize shall not be liable for indirect damages, financial losses, business interruption, lost profits, data loss, or operational damages arising from use of the Services.

11. Termination

FuelWize may suspend or terminate accounts if users violate these Terms, fraudulent activity is detected, payments remain outstanding, or services are abused.

12. Governing Law

These Terms shall be governed by the laws of the Republic of South Africa.

13. Contact Information

FuelWize Support: fuelwize@transport-it.co.za

14. Entire Agreement

These Terms constitute the entire agreement between FuelWize and the user regarding use of the Services.

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